Terms & Conditions

Last updated: December 2025

Welcome to Hingees. We’re glad you’re here.

By visiting or shopping on hingees.com, you agree to the terms below. They’re here to protect both you and us — and we’ve tried to keep them as clear and straightforward as possible.

If anything is unclear, please reach out. We’re always happy to help.

1. Using Our Website

Please use this website responsibly and lawfully.

That simply means:

• Don’t attempt to damage, disrupt, or misuse the site
• Don’t upload harmful software or attempt unauthorized access

Everything else? You’re good.

2. Products & Availability

All Hingees products are made in limited quantities and are subject to availability.

Occasionally, we may need to cancel or adjust an order due to:

• An item being out of stock
• A genuine pricing or listing error
• A payment or security issue

If this ever happens, we’ll reach out promptly and make things right.

Placing an order means we’ve received it — once your order is shipped, you’ll get a confirmation email with tracking details.

3. Colour & Material Variation Note

Because our products use natural materials, slight variations in colour and texture are normal and part of what makes each piece unique.

4. Pricing & Payments

All prices are shown clearly on the website and may change from time to time.
Payments are handled securely through trusted third-party providers.
We never store your full card details.

5. Shipping & Delivery

We do our best to ship orders as quickly and carefully as possible.

Delivery timelines are estimates and can occasionally be affected by:

• Courier delays
• Public holidays
• Customs or unforeseen logistics issues

If something doesn’t feel right with your delivery, please reach out — we’ll always look into it with you.

6. International Orders (if applicable)

International customers are responsible for any customs duties or taxes charged by their country.

7. Returns & Exchanges

We want you to genuinely enjoy what you receive.

If a return or exchange is needed, items must be:

• Unused
• In original condition and packaging
• Returned within the timeframe stated in our Returns Policy

For full details, please refer to our Returns Policy or contact us before sending anything back.

8. Our Work & Content

Everything you see on this site — product designs, photos, text, graphics, and branding belongs to Hingees.
Please don’t copy, reproduce, or reuse our content without permission.
If you’d like to collaborate or feature our work, kindly ask.

9. Legal Stuff

These Terms are governed by applicable local laws.

10. Updates to These Terms

From time to time, we may update these Terms to reflect changes in how we operate.
Any updates will be posted here, and continued use of the site means you’re happy with the latest version.

11. Need Help?
Questions, concerns, or just want clarification?
You can reach us via the contact details on our website and a real human will respond.